Welcome to Rockport Events Calendar Customer Support. We’re here to help with Tickets, Events, and your account.

Quick Answers

How do I find my ticket?

Your Tickets are emailed to the address you used at checkout. Check your inbox and spam folder for a message from tickets@rockporteventscalendar.com. You can also log into the Rockport Tickets platform to access your purchase history.

I didn’t receive my ticket — can you resend it?

Yes. Submit a request below with your email address and the Event name, and we will resend your Ticket within one business day.

I need a refund

All Ticket sales are final unless the Event is canceled in its entirety. If the Event was canceled, the Host will issue a refund through Stripe to your original payment method, typically within 5-10 business days. If the Event has been rescheduled, your Ticket usually remains valid for the new date — contact the Host directly to request a refund if the new date does not work for you.

The event was rescheduled — what do I do?

Your Ticket remains valid for the rescheduled date unless otherwise communicated by the Host. If the new date or location does not work for you, contact the Host directly through the Event listing.